Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at yourfinancetutor@icloud.com. Please note that returns will need to be sent to the following address: 8 Western Villas, Ambergate, Derbyshire, DE56 2GP. 

Returns to be sent at the cost to the customer. Items sent back to us without first requesting a return will not be accepted. Refunds will only be processed once a return is accepted as being in its original state.

You can always contact us for any return question at yourfinancetutor@icloud.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like digital products. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.